Small businesses don’t always have access to the same resources as large corporations. Venture X Holyoke can help, offering benefits like a state-of-the-art conference room for businesses when they need them. Companies like Graduate Pest Solutions have been able to utilize these tools when the need arises.  

Several years ago, the owners of Graduate Pest Solutions opted to invest in pest-control technology to directly benefit their customers rather than rent a larger office space. By staying in their smaller location, they could still provide the same top tier level of service to customers. That also meant that their business lacked a large conference room equipped with the latest technology for the few occasions when the entire company needed to meet.

That’s where Venture X Holyoke was the solution. 

“What’s great about Venture X Holyoke is they take you where you’re at,” said Brenda Olesuk, co-owner of Graduate Pest Solutions. “In our case, because technology is something we really utilize, they had what we needed.”

When Olesuk initially learned about Venture X Holyoke, she thought it was an amazing concept and began to refer others to visit. They were top of mind when she needed to find a space for another organization’s team meeting and suggested the Venture X Holyoke conference room.

“We wanted to have a meeting where we could really be away from the day-to-day and just focus on what the team could learn,” she said. Having the latest technology available at Venture X Holyoke meant the team could focus entirely on the meeting’s content.

That decision led to her eventually choosing to use the facility for her own business needs. By hosting a meeting at Venture X Holyoke for Graduate Pest Solutions employees, she believes they came away feeling appreciated by the special treatment.

Sticking with what works

Maintaining their small office space has worked well for Graduate Pest Solutions. Their investment in technology meant they were able to allow staff to work remotely during the lockdown, and easily able to service customers without missing a beat.

It’s customer service that has long been a focus of Graduate Pest Solutions. A few years ago, they introduced annual plan options for clients. Subscribers of the plan proactively receive periodic services, and they can also receive treatment for no additional fee whenever a home encounters insects.

“We’re finding that people really love these plans,” said Olesuk. “End user experience means a lot to us, and it’s been a very positive thing not only for us but for our customers.”

Staying local and family-owned is one of the hallmarks of the business. Her husband Glenn started the business 15 years ago after years in pest-control services and teaching certification. A degreed entomologist, Glenn and his family have grown the business with a  focus on serving customers. They target the area along the I-91 corridor in Massachusetts and northern Connecticut.

Venture X Holyoke, an option for anyone

Being able to utilize Venture X Holyoke resources when needed is a valuable benefit for a business owner. When visiting clients in western Massachusetts, Brenda Olesuk has rented a Venture X Holyoke office for a day when she had time between appointments and found it more productive than a public location. 

“I will do it every day that I’m out on the road and trying to get work done,” she said.

Olesuk recommends that anyone take a moment to tour the facility and see how their resources can work for any business’s needs.

“For anybody, it is still a great place to be,” Olesuk said. “[The service-oriented staff] are able to serve solopreneurs, entrepreneurs, and even larger businesses that want an off-site meeting. They’re going to be able to meet your needs. They’re set up to meet your needs whatever those needs are.”

It All Starts with a tour

When your small business needs a large conference room, reach out to Venture X Holyoke. The co-working space has the latest technology ready to go, so that your meeting can shine. 

Book a tour today and learn how their resources can help a business of any size.